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  |   Cellar & FAQ   |   eMail Setup   |   Passwords   |  


Hello, there!

My name is Bill, and I'm the ERC's webslave webmaster. But this section is not about me, it is for you, the viewer. Due to the fairly high volume of email questions that I receive, we have added this section to hopefully make it easier for you to find answers to any questions or problems you may have concerning the ERC site.

If your question or problem is not answered in the FAQ below, you'll find my email link at the bottom of this page -- don't hesitate to drop me a note. And if your email apparatus is messed up somehow, you can always use the email form Here to contact me.



  • UP COMING RECOVERY HAPPENS EVENTS :

  • Exactly where is ERC on the internet? :

  • My story is 2 years old! :

  • Donation Information :

  • Why don't I get an answer when I email the ERC?:

  • How can I volunteer at the ERC?:

  • I am unable to set up my Charter email address on the ERC website. Why??:

  • I get email security warnings:

  • About PHP

  • About JavaScript

  • RECOVERY HAPPENS EVENTS

    I am assuming that the text of this email, "UP COMING RECOVERY HAPPENS EVENTS", was a reminder to post details of this annual event on our website... if so, I hope you see this, Pam.

    My reply to this message was:

    Hello Pamela, I don't quite understand your message... did you mean to include information about Recovery Happens events, or are you reminding me to post the information? If it's a reminder, thank you. I have already requested news of that, but I have received no info at all from anyone at the ERC as to the details of the event. It will be posted on the web site just as soon as I do get it, though. Yours in Recovery, Bill P. ERC webmaster

    The reply above was sent to the AT&T email address that Pamela provided in the contact form.

    After not hearing anything more from Pam for 6 days, I decided to post the answer here because I am certain now that the ERC's Internet Service Provider, AT&T, is blocking all emails sent from their own customer's web site. What has made it extremely hard to find this out for sure is that the clowns at AT&T do not even observe the internet protocol of sending a notification of the blockage... and yes, I did mean to say "clowns".

    I have had more than a few emails sent to Staff at the ERC with no replies or acknowledgment at all lately, so I did some checking, since this blockage has occurred twice in the past; after some time, I was able to get in contact with a friend of mine, an engineer with AT&T, who confirmed it. I also did a search on Google for the term "email blocked by at&t" and came up with no less than 419,000 results of AT&T's shenanigans.

    Suffice it to say that AT&T has aroused the ire and resentment of many because of their high handed and totally inexcusable tactics.

    However, there is a simple solution: all email accounts should be set up on the ERC web site. Some time ago, I was working with a couple of the ERC board members and was told that after the ISP account with AT&T was setup, all ERC staff would have email accounts set up on the ERC website, as they should be. That never happened, for reasons I was never told. But it needs to be done ASAP. The problem is, how can anyone contact me for an email account if all the staff is using AT&T email, and AT&T has blocked the emails of their own webmaster?

    Stand by while I put my thinking cap on....

  • Update:
  • We have an easy solution... I have set up a bulletin board on the ERC website. Any staff member who needs an ERC email account can register and log in to the bulletin board and use a new private message system. Communication can be restored with this system, ATT blockages circumvented, and you can get a password for your email account that is invisible to anyone else but you.

    Just go here: http://www.empirerecovery.org/bb/, and click the Getting Started link first. You will see the forum titled "HOW-TO". Click the link and you will find two more links, "How to Register" and "Setting up Your ERC Account" that will explain how to easily do both things. Register and you will then be automatically logged in.






     
    For More Information, Please Contact:

    Empire Recovery Center
    1237 California Street
    Redding, CA. 96001
    (530) 243-7470
    Fax: (530) 243-7477

    Empire Outpatient Services
    5014 Shasta Dam Blvd.
    Shasta Lake, CA. 96019
    (530)275-1076
    Fax: (530) 275-3717
    Empire Detox Services
    1237 California Street
    Redding, CA. 96001
    (530) 246-8339 (Any time, 24/7)
    Fax: (530) 246-8364

    ERC Email Links:




    Content Updated on Thursday, 07~29~2010

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